SAFETY INFORMATION & PRODUCT DISCLAIMER
Effective Date: 22 May 2026
Last Updated: 22 May 2026
At The Nurtura Co, we create realistic silicone dolls and immersive support products designed for comfort, connection, discovery, education, and guided interaction.
Please read the following safety information carefully before purchasing, handling, or using your Nurtura Baby or any included accessories.
By purchasing or using a product from The Nurtura Co, you acknowledge and accept the following safety guidance, product limitations, and disclaimer information.
IMPORTANT SAFETY WARNING
WARNING: CHOKING HAZARD — SMALL PARTS
Not suitable for children under 3 years of age.
Nurtura Babies include small parts, removable accessories, packaging materials, and electronic components that may present choking, strangulation, entanglement, ingestion, or injury risks if used improperly.
Included components may include:
- Dummies/pacifiers
- Hospital ID bands
- Clothing accessories
- Packaging materials
- Miniature Bluetooth speakers
- Charging cables
- Umbilical cord accessories and clamps (Discovery Arrival)
- Decorative accessories
- Removable items attached during presentation or photography
Adult supervision is recommended at all times, particularly around:
- Young children
- Vulnerable individuals
- Pets
- Individuals requiring additional support or supervision
Never place accessories, cords, packaging materials, blankets, or removable components over the face or airway of any person.
PRODUCT PURPOSE & INTENDED USE
Nurtura products are designed for comfort, connection, guided interaction, sensory support settings, educational environments, imaginative engagement, collecting, and display.
Many customers also incorporate Nurtura products into aged care, disability support, emotional wellbeing, classroom, parenting, community, and professional support environments.
While customers may choose to use Nurtura products within these settings, individual experiences and outcomes will naturally vary.
Products sold by The Nurtura Co are not intended to diagnose, treat, cure, or prevent medical, psychological, or behavioural conditions unless explicitly stated otherwise.
Purchasers and organisations remain responsible for determining whether a product is appropriate for their intended environment, participant needs, supervision requirements, and individual circumstances.
PRODUCT BOUNDARIES & SUPERVISION
Nurtura products are designed for gentle, guided, and supervised interaction.
They are not designed for:
- Rough play
- Throwing, pulling, twisting, or impact activities
- Climbing or carrying by limbs
- Teething or chewing
- Use as infant sleep aids
- Unsupervised use by young children
- Use by vulnerable individuals without appropriate supervision where required
Due to the realistic weight, softness, and flexibility of silicone materials, reasonable care should always be taken during handling, transport, repositioning, and storage.
The realistic presentation of Nurtura Babies may also attract emotional reactions or public attention. Customers are responsible for ensuring respectful, safe, and appropriate use in public or shared environments.
SUPERVISION IN CARE, DISABILITY & EDUCATIONAL SETTINGS
Many customers choose Nurtura products for:
- Dementia and aged care environments
- Disability support settings
- Emotional regulation activities
- Classroom or educational use
- Birth education and parenting support
- Community programs and guided interaction
However, Nurtura products are not substitutes for professional medical, psychological, behavioural, therapeutic, or clinical care.
Any use involving:
- Children
- Elderly individuals
- People living with disability
- Individuals experiencing cognitive impairment
- Emotional support environments
should always involve appropriate supervision, professional judgement, and risk assessment where required.
Purchasers and organisations remain responsible for determining whether a product is appropriate for their intended environment or participant needs.
PRODUCT MATERIALS & HANDCRAFTED FEATURES
Nurtura Babies are handcrafted silicone products featuring realistic artistic detailing.
Features may include:
- Hand-painted detailing and veining
- Blushing and skin texture variation
- Rooted eyelashes
- Painted eyebrows
- Soft flexible silicone
- Anatomically realistic body sculpting
- Individually assembled presentation accessories
Minor variations, asymmetry, air bubbles, texture differences, paint variation, and small artistic inconsistencies are normal characteristics of handcrafted silicone products and do not constitute faults.
Due to the handmade nature of these products, each Nurtura Baby may differ slightly in appearance, finish, softness, colouring, or presentation.
HANDLING, STORAGE & GENERAL CARE
To help preserve the condition and longevity of your Nurtura Baby:
- Handle gently and support the head and limbs appropriately
- Avoid excessive pulling, stretching, twisting, or pressure
- Avoid sharp objects, abrasive surfaces, or rough handling
- Keep away from open flames and excessive heat
- Avoid prolonged direct sunlight or high temperatures
- Store in a cool, dry environment
- Avoid prolonged contact with dark fabrics, denim, inks, or heavily dyed materials, as colour transfer may occur
- Use only gentle cleaning methods and soft materials when cleaning
Wear may naturally occur over time through handling, friction, movement, clothing contact, storage, transportation, environmental exposure, and general use.
WATER, LIQUIDS & BATHING
Some Nurtura Babies may support supervised water interaction, bathing, or bottle-feeding simulation.
However:
- Water interaction should always occur under adult supervision
- Electronic accessories must always be removed before water exposure
- Internal moisture exposure may damage components or materials
- Improper use of liquids may result in mould, deterioration, or product damage
Nurtura Babies must never be used:
- As flotation devices
- In pools or open water
- As bath toys for unsupervised children
- With excessively hot water
- In dishwashers, washing machines, dryers, or sterilisers
Always allow products to dry fully after any water interaction.
ELECTRONIC ACCESSORIES & BLUETOOTH SPEAKER
Some Nurtura products include a removable miniature Bluetooth speaker intended to support immersive audio experiences and guided interaction.
The Bluetooth speaker is a separate electronic accessory and is not designed for unsupervised handling by young children.
Customers must:
- Follow all charging, handling, battery, and safety instructions supplied with the speaker
- Keep electronic components away from water, moisture, and excessive heat
- Inspect the speaker regularly for signs of damage or wear
- Discontinue use immediately if the speaker becomes damaged, overheated, swollen, exposed internally, or no longer functions correctly
The speaker should always be removed before:
- Bathing or water play
- Cleaning
- Storage in damp environments
- Washing fabrics or accessories
- Any activity involving liquids
Please refer to the speaker manufacturer’s own instruction manual, warnings, and safety information before use.
The Nurtura Co does not manufacture the Bluetooth speaker component itself and is not responsible for misuse, modification, incorrect charging practices, battery failure, or failure to follow the manufacturer’s safety guidance.
Audio content provided by The Nurtura Co is intended for personal use only and may not be redistributed, reproduced, copied, or commercially shared without permission.
PRODUCT DAMAGE & DISCONTINUED USE
Customers should regularly inspect products and accessories for signs of wear or damage.
Discontinue use immediately if:
- Components become loose or detached
- Silicone tears or splits
- Electronic accessories become damaged
- Internal materials become exposed
- Accessories break or crack
- Any component presents a potential safety concern
Damaged products should be kept away from children and vulnerable individuals until assessed, repaired, or disposed of appropriately.
REALISTIC APPEARANCE DISCLAIMER
Nurtura Babies are intentionally designed to appear highly realistic in weight, texture, presentation, and visual appearance.
As a result:
- Members of the public may initially mistake the dolls for real infants
- Public reactions or emotional responses may occur
- Customers should use discretion when transporting or displaying products in public settings
The Nurtura Co is not responsible for reactions, misunderstandings, or assumptions made by third parties regarding the realistic appearance of the products.
COLOUR, SCREEN & PRESENTATION DISCLAIMER
Product photography, lighting, editing, screen settings, and handcrafted finishing processes may result in slight differences between photographed products and received products.
Skin tones, texture appearance, veining, softness, shading, and accessory presentation may vary slightly between batches and individual dolls.
Accessories, fabrics, blankets, props, and styling items used in photography may occasionally differ depending on stock availability and presentation updates.
ORGANISATIONAL & PROFESSIONAL USE
Organisations purchasing Nurtura products remain responsible for:
- Conducting their own risk assessments
- Determining suitability for participants or environments
- Providing supervision where appropriate
- Implementing their own workplace, clinical, educational, or safety procedures
The Nurtura Co does not provide clinical, behavioural, psychological, medical, or therapeutic advice.
DISCLAIMER OF LIABILITY
By purchasing or using a Nurtura product, you acknowledge and accept that:
- Products are used at the purchaser’s own discretion and risk
- Supervision responsibilities remain with the purchaser, caregiver, organisation, or supervising adult
- The Nurtura Co is not liable for misuse, neglect, improper handling, modification, unauthorised alteration, inappropriate storage, failure to follow safety guidance, or use outside intended product boundaries
- Minor cosmetic variations are normal characteristics of handcrafted products
To the maximum extent permitted under Australian Consumer Law, liability is limited to repair, replacement, or refund where legally required.
Nothing in this disclaimer excludes, restricts, or modifies rights or guarantees provided under the Australian Consumer Law.
ETHICAL, CULTURAL & INCLUSIVE COMMITMENT
The Nurtura Co is committed to:
- Inclusive and respectful language
- Ethical sourcing practices
- Accessibility-conscious communication
- Environmental responsibility initiatives
- Respect and recognition for First Nations communities
- Creating welcoming and supportive experiences for diverse families, carers, educators, and communities
Further information regarding our commitments, policies, and business practices is available on our website.
CONTACT US
The Nurtura Co
hello@thenurturaco.com.au
For additional information, please also review our:
- FAQs
- Returns & Refunds Policy
- Privacy Policy
- Shipping & Delivery Policy
- Care Information
- Accessibility Statement
- Ethical Sourcing Commitment
- Environmental Commitment
- First Nations Commitment
